Contact Support
We're here to help you on your GLP-1 journey. If you're experiencing issues with the app, have a feature request, or need assistance, please don't hesitate to reach out.
Email Us
The fastest way to get help is to send us an email directly at:
Please include your device model (e.g., iPhone 15 Pro) and the iOS version you are currently running so we can assist you better.
Frequently Asked Questions
Is my data backed up if I lose my phone?
Yes, if you have iCloud enabled for Pep Pal in your iOS Settings, your data is securely synced and backed up to your personal iCloud account. When you install the app on a new device with the same Apple ID, your logs will automatically restore.
How accurate are the peptide decay curves?
Our mathematical models are designed to give precise estimations of half-life and concentration math based on standard pharmacological models. However, individual metabolism varies. These curves are estimates and should not replace medical advice.